Shipping
Shipping:
ACCEPTING DOMESTIC U.S. ORDERS ONLY AT THIS TIME; Flat rate starting at $15.90
Orders will be ready to ship once payment is received in full. Items left in cart are not considered purchased until Check out is completed and payment total is fully processed. Limited items sell quickly and will not be held without payment. Credit cards or PayPal preferred.
All plants are sent via USPS Priority Mail, starting at $15.90, shipped year-round. During colder weather I ship with the help of Heat Source 60+ Packs, whenever temperatures demand, at no cost to you. However, shipments may be delayed temporarily during extreme weather conditions. I ship Monday through Thursday with package/delivery tracking included. Shipping is charged at actual cost (I do not mark-up shipping charges). Orders valued at $25 or more will be insured for the full value. Please remember that for packaging plants requiring boxes larger than one cubic foot (12″ x 12″ x 12″), dimensional weight rates will apply. Most plants will be shipped out of pot to reduce size, weight and shipping costs.
Returns:
Pictured plants offered for sale are photos of the exact plant you will receive, unless noted otherwise in the details of the item description. I want you to be satisfied with your order, and I make every effort to do so. I will not offer refunds on plants based on unmet expectation of size or color or some misunderstanding of its physical characteristics.
To avoid any misunderstanding about plants before you purchase, Please contact me with any questions: greggsgreenhouse@gmail.com.
I will not offer a plant for sale that has any question of its vitality. All plants offered are guaranteed to arrive alive and healthy. However, you are not pleased with the condition of a plant, you must notify me within 24 hours of delivery confirmation and I must receive the returned plant via USPS Priority Mail at your expense within 3 days from the original date of delivery to you. PLEASE NOTE: return shipping costs are not refundable.
Many of the plants I sell have specific cultural requirements. Some of these plants can be challenging, which is what makes them desirable for many collectors. However, I cannot guarantee you will be able to grow the plants you purchase from me, or a year later that they will be happy and thriving. If for any reason you are having problems, please email me: greggsgreenhouse@gmail.com. I want you to succeed with your plants and continue to be a valued customer.